I find that I often forget that people come from all over. In interfaces, products, experiences, and building for people, we always forget that people are not us.

When I give talks, I often quote from a button I received at a Google event: Always Be Creative. I use it to illustrate how important creativity is in technology and business.

I want to involve creativity more in technology and business. It is obvious that for us to be successful, a healthy relationship with creativity is needed.

Advice is always awesome because it never makes any sense when you compare it all together. It always contradicts other advice. I love advice.

Instagram is amazing, and I enjoy sharing photos there. However, I don't think it is where my photos will go to live.

The thing about Snapchat is it is ephemeral, so you don't - it's not like a video that you post to YouTube and then everyone can see it. It's this video that you get to share this kind of very intimate experience again, this very kind of genuine experience with another person in a more one-on-one sort of way. And I really appreciate that.

We see these wonderful apps that really have changed our world in many good ways such as Uber or Airbnb, but at the same time, they're drastically changing the workforce. And they're changing them so much that the industries themselves are not able to keep up.

I programmed computers every day. And one of my favourite apps we built was this thing called Awesome Updater, that all it did is send you a tweet randomly that was like, 'Yo, you're awesome.'

When you have a good vision and a very large capability of impact, that's very powerful.

When you read Trump's tweets or see candidates interact online like Jeb did with Hillary, you're like, 'Yes, it's just like my friends.' That's the magic.

If you get a WhatsApp message, you're probably going to open it. That's the interesting thing.

Startupfest is a very positive conference. I think a lot of it has to do with how different culturally it is from other startup or tech conferences.

I never would wish technology failing on any sort of opponent or enemy.

TechStars offers a network, and being a part of that network is an awesome opportunity.

If there's one thing about Chicago, we take care of our own.

My entire career has been based around commerce. The Obama campaign was famous for raising boatloads of money online. My question is how do you make conversions better through mobile and e-mail.

All of this conversation about chat and assistance lays the groundwork for what I would look at as the future of commerce.

I really think we have a future ahead of us where chat is obviously a big part of it, but I don't think the context of having that little assistant in your pocket is necessarily the only place where it will be.

Crowdsourcing is the future. However, if you don't trust your users to build/create/upload awesome work, they won't trust you with their crowd capital.

We didn't want to waste time by sending our volunteers to Republicans; we sent them to the undecided.

Presidential campaign and White House are two aggressively separate things. They still think I'm the weird kid in the corner, so I don't have much power. But I'll definitely do something to help.

Let's not project our fears onto others.

Ten Internets ago, when PayPal was started, it was all these tools that no one had built yet to bring commerce to the Internet. My first startup used PayPal.

The main ideas for us are scale, stability, and audience.

I read a lot of books. I read because it inspires me and shows me paths that I could never imagine. Sometimes those paths are horrible and sad, and sometimes they are hopeful and amazing. Not always are they paths to the future, and sometimes the paths are actually about the past but make sense when applied to the future. Books are amazing.

I love books that stand the test of time.

When I look for new books, I often struggle to find things that challenge and entertain me. This has caused me to spend a number of cycles thinking about where I can get the serendipitous book discovery experience that we had in physical book stores.

When you go from building T-shirts to software for a presidential campaign used by a cast of millions, it's pretty easy to think, 'OK, we can build something pretty big.'

We make interesting companies and real businesses. It's not social networks for cats.

In New York City, they have their own way of doing things. Every city and every region should do its own thing.

The advice I used to give to engineers I hired was, 'Don't eat the pizza.' Sometimes when you walk into these high-pressure environments, it's, like, doughnuts everywhere and all these little cakes.

Don't eat the pizza; get lots of sleep - you have to take care of yourself. It's about being your tip top self at all times, and if you are unhealthy, or you're sick, or you don't feel good, even it's just because you're sluggish, you're not going to make it because you're not going to be able to react to things.

One of the things that I used to make sure I'd do was to always make sure I'd have dinner at home because I needed that disconnect from work. Even when it was crazy, I'd go home at, like, 10 o'clock and have dinner. That way, I had time where I could decompress a little bit and then go back in.

Let's say we were a peacekeeping force in some small country that most people had never heard of. And we were there to host a peaceful election, and we then found out a bunch of stuff was hacked. We probably would push to have another election to make sure that would be fair.

Donald Trump won the election. I think that's true. I also think there was interference. If this was another country, I think we'd be demanding another election.

My biggest worry is that no one seems to notice that we are not going to stop the technical progress that is going to continue to displace people through automation.

Security is very difficult. You have to be very careful about security, and I think oftentimes people just forget; they don't invest in the right things.

My parents are very supportive: they helped redirect my technology attitude and my punkness into positive things.

One of my favourite books about hackers is 'Masters of Deception' about this hacking group in the 1990s. Many of them didn't come from wealthy families. These are kids that are very intelligent; they just happen to be misdirected.

The information diet of a senior campaign staffer is insane. We were all addicted to our chosen email delivery devices and were aggressively tethered to them. It made sense and wasn't an issue during the campaign because of the importance of the situation. However, once the campaign was over and we were successful, the information flow dried up.

I would say Silicon Valley and New York have inflated salaries.

A lot of people are buying things on the Internet - not just white men.

I don't drink coffee; I drink a lot of green tea and water.

Campaigns are crazy things. They're half startup, half enterprise.