I don't want to be only the most scalable platform, I want to be the most secure. To do that, it's not only Zoom's work, we need lot of people's help.

I decided to come to the U.S. in the mid '90s because the Internet, which I knew was the wave of the future, was red hot here, but hadn't yet taken off in China.

My favorite book is 'Speed of Trust' by Stephen Covey.

We built Zoom for the business customers.

We are an American business.

When competitors try to innovate, I think it puts more pressure on us. The only thing is, we've got to work harder. They work two hours, we work three hours... Ultimately this is good for the end user.

I had always wanted to start a company, ever since I was very young.

Even if I have no energy and I'm so tired, I don't give up.

When I do something, I want to win. If I lose, I feel bad.

I don't mind working long hours, because I enjoy doing that. The way to make myself happy is to work long hours.

In business, speed is everything.

If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what's going on and say, 'Someday you might fire me too.' You'll lose everyone's trust.

No one wants to be the person who peaked in high school!

My journey with Zoom began with a desire for the independence to build something that would make users happy, a true video-first unified communications platform.

I tell myself, every morning when I wake up, two things. Don't let the world down. Don't let our users down.

I never thought that overnight the whole world would be using Zoom. Unfortunately, we did not prepare well, mentally and strategy-wise.

Numerous studies show that people derive more personal satisfaction and are more productive when they engage at a deeper level. In the past, we did that through live, in-person interactions, but it's more of a challenge for distributed workforces to maintain that level of engagement.

Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our employees will organically increase growth.

We want to embed Zoom into all workflow applications. That's our direction.

My older brother went into another city for college, and I felt like I wanted to stay in my home town to be close to my parents. Looking back, that was the best decision. My father passed away in 2010 and I got to enjoy those four years with him.

There's a reason why Silicon Valley is the worldwide innovation center, or why this is the startup valley, because I truly believe startup companies like mine are pushing the economy forward.

We take privacy very seriously and have privacy a policy and our intention is never to sell any customer data.

I knew two things from my father: keep working hard, stay humble, and someday you'll be OK.

The harshest criticism may be the best words you ever hear.

If the world misunderstands us, then I don't blame others, it's our problem.

I'm a Chinese American.

Building trust is very important.

If your employees are not happy, nothing else at your company will go well.

My beloved father passed away just two months after I told him I was going to start a company. Whenever I make progress in my career, I wish I could share the news with my father.

We help ensure that Zoom is made up of caring people starting with the hiring process. At that point, we evaluate candidates on whether we believe they can embrace the value of Care and deliver happiness for others.

Before I came to Silicon Valley I was in Beijing, China and I was twenty-seven. When I saw the Internet, I immediately realized that it was going to change everything.

The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see people from all over the world. When you have many people from different backgrounds gathered together, that is where innovation comes from.

Social networking like Facebook or Twitter is very popular, but one thing I have found is that the more social networking tools you are using, the more alone you feel.

Hijacking other's meetings or classrooms - this is online crime.

Empathy, humanity and support for each other is more important than revenue, than growth.

We want to make sure every user is happy.

We should be on the forefront on this focus on justice, and do all we can to care about our community, to care about our society, and to make our communities a much better place.

I hope that with video conferencing like Zoom everyone can spend time with family.