Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well.

The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour.

I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves.

I have this whole theory that whether it's in your personal life or in your business life, you have to establish a culture of generosity wherever you are.

As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won't work.

The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however.

What creates success on HSN is great product, a great story and a great storyteller.

Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty.

I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody's going to see it, but you know it's there.

I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right.

I've always been a risk taker; I've never believed in following the expected path.

Throughout my career, no matter what I've done or what decision I've made, I've made it with my family first. My priority was taking care of my family while I was taking care of business.

There's a pure and simple business case for diversity: Companies that are more diverse are more successful.

Four out of five HSN corporate officers are women. I'm a believer that a diversity of mindset enables us to have an engaged conversation.

Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition.

I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference.

You have to understand who your customer is and her motivations and marry it to what's happening in the outside world.

I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers.

We need more enlightened women in senior ranks, and we have to insist that companies are more diverse.

Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on.

My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue.

There's no doubt that the Weight Watchers' long-term collaboration with Oprah Winfrey has certainly accelerated the company's progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement.

Command-and-control isn't the kind of corporate culture people want to be in anymore.

The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms.