In our early days, being recognized on any list of great companies was hard to imagine. There were times when we sold the office furniture to make payroll.

Being able to evolve great franchises over time is the foundation of world-class entertainment companies.

Successful business leaders who have helped build institutions of lasting value - all are committed to talent and a culture of excellence. This is usually accomplished by the identification, retention, and development of great people.

We like people with the potential to be leaders of leaders, not managers of managers.

Autonomy leads to empowerment. We work hard to maintain a balance between collaboration and cooperation and independence.

The engineering, analytics, design, testing, and delivery behind our products offer some of the hardest engineering and business challenges in the world. As we've brought our franchises into eSports and moved to digital delivery, it's become even more complex and exciting - which, in turn, has allowed us attract even more top talent.

People have been playing versions of 'World of Warcraft' since 1994, and it's still the world's leading subscription-based MMO.

Looking ahead, we see the popularity of eSports exploding as competitive gaming becomes more mainstream and eSports leagues like 'Call of Duty' World League and Overwatch League driving greater engagement and viewership.

When you dig down and look at the people who are vocal in their criticism of me, it's a small number.