In a lot of ways, the real learning at RISD happened after-hours when you're working side by side with your colleagues.

Technology moves so quickly; you can't get comfortable with the business you have today because technology will progress.

A world-changing vision often necessitates a profound simplicity in the user experience.

I feel triumphant when our moms can use Airbnb without their technically inclined kids.

Everything at Airbnb is a continuation of what it's like to be a guest in somebody's house. We think about how each stage makes people feel.

Since the very beginning, we wanted to create an experience for our guests: more than just a place to sleep. We wanted to cook breakfast in the morning; we wanted to provide a subway map for our guests. Pick them up from the airport.

What if cities embraced a culture of sharing? I see a future of shared cities that bring us community and connection instead of isolation and separation.

As our company has grown, how we configure and design our offices has been a crucial part of how we foster connection and collaboration throughout our teams.

We believe that the best solutions come from solving your own problem. If you have a real problem, there's likely someone else who can relate. That's how Airbnb was born.

At Airbnb, we're trying to build a culture that supports details, celebrates them, and gives our teams creative license to pursue them.

As with any new and innovative industry, entrenched interests - particularly the hotel industry - have attempted to squash the home-sharing movement.

We have seen things in the twentieth century like the ATM machine, the VCR, and even the car. The electric car was invented in 1920, and here we, 100 years later, it is only now becoming an actual thing. So it doesn't surprise me that new ideas are met with a lot of questions.

It's about more than making money; it's about connecting people in countries all around the world. Our social mission is to get people meeting each other, and we need people who align with that purpose.

When trust works out right, it can be absolutely magical.

For an international business such as ours, you can't localise without a local. That was a hard lesson for us. We had to be closer, physically present, which is when we put teams on the ground.

I often stay in Tokyo's Daikanyama neighbourhood. You can go for a peaceful morning run along the Meguro river, and it is particularly incredible during cherry blossom season.

The hotel industry is a very modern invention - it only really started to become branded in the 1950s.

Sympathy relies on a common experience. If you're clumsy, you might have sympathy for others who tend to bump into things. Empathy, on the other hand, is the ability to understand another person's feelings even if you've never experienced them yourself.

Dog-fooding is using your own products so that you understand from inside out what it is you're providing the customers. It's another way to gain insights and to gain intelligence. You use it yourself; you eat your own dog food. Every time we do that, we discover something that we can improve.

We're a community-driven brand, but at the same time, we want every host in every home to recognize that they're all individuals, and to use Airbnb as an expression of their individuality.

Airbnb is about the nexus of the online and offline to create the perfect customer experience.

Scheduled shipping is one of many inventions that has made New York a global capital of innovation and creativity - from Willis Carrier's invention of air conditioning in Buffalo and George Eastman's breakthrough film technology in Rochester to the rise of hip-hop in the South Bronx and the world's first cell phone call in Midtown Manhattan.

Airbnb is a trusted online marketplace for people to list, discover, and book unique accommodations around the world. From a private room to a private island, we offer an entertaining and personal way for travelers to unlock local experiences and see their surroundings through the eyes of a local.

People assume that the smarter your home, the better your life, but in reality, technology so often gets in the way of leading a good life.