"We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either."

"We will make our products work out of the box."

"I don't know what a monopoly is until somebody tells me."

"I like to tell people that all of our products and business will go through three phases. There's vision, patience, and execution."

"The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential."

"We want to give people the ability to do what they want, where they want, and when they want on any device connected to the Internet,"

"Accessible design is good design."

"This summit is a celebration of the exceptional innovation taking place throughout the advertising industry and its vital importance to Microsoft. Just as the ad community is enabling us to deliver more and better software services across Microsoft for consumers, we are dedicated to creating even more valuable business opportunities for advertisers via the world's largest, most comprehensive set of online services."

"I've been extraordinarily fortunate that I've been able to go live a very active, stressful life. And I don't believe that my heart disease changed me for the worst."

"There comes a time when deceit and defiance must be seen for what they are. At that point, a gathering danger must be directly confronted. At that point, we must show that beyond our resolutions is actual resolve."

"I do find that the mainstream media oftentimes is what I would consider off base or has a bias."

"Conservation may be a sign of personal virtue, but it is not a sufficient basis for a sound, comprehensive energy policy."

"We urge all democratic nations and the United Nations to answer the Iraqi Governing Council's call for support for the people of Iraq in making the transition to democracy."

"I am a deficit hawk."

"If you're going to go increase taxes on small businesses, you're going to slow down the extent to which we're able to reduce unemployment. So I think it's a serious mistake; the wrong time to raise taxes."

"You cannot be driven by the polls. The polls change all the time; they're easily manipulated by whoever wants to ask those poll questions; they go up; they go down."

"Reagan proved deficits don't matter."

"I think I was able to survive five heart attacks because I never postponed going to the hospital when something didn't feel right."

"I've worked for four presidents and watched two others up close, and I know that there's no such thing as a routine day in the Oval Office."

"Westerners know the difference between a talker and the real deal. If Rick Perry wasn't right to be governor of Texas, why should he be president?"

"I'm not apologetic with respect to the policies of the Bush administration. I think we basically got it right."

"One of the worst things we could do is start to act now as though the attack of 9/11 is a thing of the past and will never be repeated. That's just not true."

"It is easy to take liberty for granted, when you have never had it taken from you."

"The United States needs to be not so much loved as it needs to be respected. Sometimes, that requires us to take actions that generate controversy. I'm not at all sure that that's what the Obama administration believes."